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Guess who bought Denver Fabrics?

December 16th, 2007 by tatterdemalion

The FAQ at Denver Fabrics has been updated to reflect it’s new owners. Does it look familiar? No? Maybe you’ve never checked the FAQ for this company.

My first clue was that the new promotionals that Denver Fabrics was sending out had a decidedly familiar ring to them. And then I noticed that the layout for the merchandise descriptions seemed really familiar, too. It took very little poking around to make it very obvious. A friend of mine even went so far as to realize that “Denver Fabrics” and “Fashion Fabrics Club” are carrying the exact same stock. It’s nothing more but a different door to the same store.

This is disappointing on several levels. If Denver Fabrics had to sell out, it would have been nice if they could have sold out to someone new to the business. Then at least there would have been a variety of choices. As it is now, it’s just as though they’ve gone out of business—one less choice.

Then there is the sadness of it having to be FFC that bought it. Denver Fabrics had the most wonderful, warm, encouraging, there’s-no-such-thing-as-a-stupid-question customer service. Although I’ve never experienced being treated poorly by the FFC customer service, it has always struck me as cold and uncaring. I have always been loathe to contact them, and always felt like it would just be a bother because I wouldn’t get any help from them anyway.

There is also the sadness that Denver Fabrics used to highly recommend swatches, and tried very hard to get people to use them. FFC refuses any kind of sampling except buying 1/8th of yard and charges so much for shipping that 1/8th of yard—$4.95, to be exact—that one is strongly discouraged from buying swatches. This leads to many dissappointing purchases.

There is also the problem that FFC is very inconsistent in it’s quality. I could feel confident in buying anything from Denver Fabrics, knowing that they only sold quality stuff I’d be glad to have. Even just seeing the swatch sets that FFC sends out to it’s club members (they choose the fabric that gets swatched, not you) has taught me there is a lot of ugly polyester in the world. I recently bought two pieces of wool from FFC. The both had similar decriptions—they were wool flannel, though one piece was “brushed” and the other was “denim weave” on the back.

The first piece was so “brushed” it’s nap was so pronounced as to almost appear as a “fake fur” (but it felt a lot better!) It was supple and soft. It prewashed up beautifully (I used tepid water and dishsoap).

The other piece was coarse, and stiffer than polyester felt. It leaked dye all over the place as soon as water touched it. And after sending about 6 bathtubs full of emerald green water down the drain, it continued to leak dye. It is now pretty much worthless to me, because I don’t care how many times they “recommend” dry cleaning wool, I’m not going to sew up anything I can’t clean myself.

That made smoke pour out of my ears, I can tell you. If they had sold me plain white wool, I could have dyed it much more color fast myself, and gotten the same (or better) color to boot. I have done enough dying of wool to consider it “not dyed” when as soon as you plunge it into water it releases all of it’s dye. They have utterly no excuse. It was a cruddy, cheap piece of work.

Now how will I be able to tell the difference? Some wool that FFC sells is good. Some is not. Both pieces I bought were the exact same price. It turns into a blind guessing game. Unless you’re willling to pay $5 for the privilidge of finding out it’s a worthless fabric.

I’d really rather just shop some place that sold quality fabric, and had a consistent stock. Let me know if you know of such a place.

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