Cat and mouse

One of the managers–one of those types who likes to monologue–was telling me that when the plant manager comes to the daily meeting, everyone is posturing to make themselves look good, by making other people look worse if necessary. He said it becomes a useless meeting where everyone is tearing each other apart, and that he and other managers had tried to explain this to the plant manager.

I had to think of the time for a few months when it seemed like the plant manager had quit coming to the meetings and was no longer interested. The other managers were rarely seen, and the meeting devolved into little more than a handshake on the day’s work, with some friendly (or not so friendly) put-downs thrown in.

This is not the first time I have heard that the plant manager has no business in a meeting about the day to day operations. But I think he can only afford not to be there when someone else is going to take care of the business for him. Somehow it still seems to require the plant manager emphasizing that their are customers who want their orders shipped before people become really eager to solve problems. People may point fingers more when he is around, but they volunteer a lot more, too.

So this is when we say that the plant manager needs to work on his management team. But we say this after a year of multiple general layoffs that included the elimination of two management positions and the firing–sorry, sudden resigning–of another. And even aside from the volatility of these changes, we are speaking of the great gamble: whether you can get someone better than you have now. When ordinary budgetary approvals are going two and three levels up, and you are located far away from attractions for the business elite, it is no small thing to speak of improving the caliber of your management team.

Last Chance

Business has been picking up. We got caught out by unexpected sales driven by desperate promotions, followed by major months-long issues with our supply of steel (almost as important as electricity). We’re behind the curve, and we have been hiring back some production people to help ramp up production.

I ran into one of those people on Friday. I was surprised to see her as she had been let go quite a long time ago, before the cutbacks had affected any salaried employees. There could be more to this story, complexities I am not aware of, but the effect of seeing someone so far back in the queue working again was to provoke the suspicion that many people earlier in line had turned down the opportunity to work here. And I doubt too many of them have jobs elsewhere.

I’ve been told before that statistically we are very competive in our pay and benefits for this area. And I’ve heard stories from the other manufacturing facilities that can make this place seem enlightened. I wonder if the lack of enthusiasm for returning to work for Acme should reflect on Acme’s reputation, or on the work ethic of the departed? I know some of the salaried people had every intention of running out the last drop of their unemployment.

The best thing I could make of it is perhaps this person had a good reputation and was preferred on the call-back. But this doesn’t line up with my understanding of the context of her departure. So I am pretty sure it is a bad sign one way or the other.

The End of Tuesday

Today I was going to write about the Changes We Are Making, the business going on that we are supposed to believe is for our betterment. I think too much. When they tell me we can save money by making consolidated shipments of product from all factories out of our warehouse, I wonder if we lose all the money by shipping everything down to the warehouse in the first place. I wonder if they are paying any attention to the stuff that is already supposed to be shipping out of the warehouse, but we are shipping direct to the customer because they need it so bad.

When they tell us that we are going to make our vendors deliver smaller quantities more frequently so that we can save on our inventory costs, I wonder if they consider that we will pay for it in our piece costs. When they say that we are going to make infrequent shipments from our plant to our distribution warehouse, I wonder how they can be so two-faced without stammering some kind of rationalization. We, as a plant, are going to do wonderful things by getting more frequent deliveries and giving less frequent deliveries! This will solve all our problems! And help the whole company! And our customers!

Stupid political promises. Like Lower Taxes! And More Federal Assistance!

Well, that’s what I was going to write about. But then a water line broke and sprayed water all over an electrical transformer. And they shut the power off to my office and to shipping. And they said it wasn’t going to come back on at all the whole day, while they waited for the transformer to dry out.

That seemed like a way cooler thing to write about. Only, they turned shipping back on within minutes, and I found a different desk to park my laptop on. And then they turned all the power back on sometime around two o’clock. So nevermind.

I got my last report for the first of the month done today, three minutes after quitting time.

Why do people think manufacturing is for dummys?

We hear a lot about how our country has shifted to a knowledge-based economy where manual, tactile skills are less important. This is based on an idiot’s dichotomy between intelligence and manual work. Because manufacturing inherently hints of manual work, it is never waved about as a career aspiration for our young folks who have evolved beyond manual labor.

But the process of turning material into a useful product is not too easy for a college-educated high-flyer; it is too hard. You are accountable to reality when you are working with physicality.

I got the below sentence in an e-mail today from the guy who runs our heat treat. I don’t think he has a college degree. He is not one of The Engineers. He is just the guy who constantly bails us out when we have a material integrity problem.

“I understand the attached report shows hardness’s of RC 46/47 when checked on the Knoop and converted to the Rockwell scale.”

Note his grammatical errors such as the incorrect possessive apostrophe on the word hardness. Like I said, he is not part of the intellgentsia. However, the point of his e-mail was that by converting from one measurement scale to another, we were getting an inaccurate result. Another dumb desk-jockey mistake. (Remember any stories of metric to English unit conversion?)

Also today: Did you know that by taking a casting and milling off somewhere around a quarter of an inch you will expose porosity within the casting? Did you know that if you are an engineer and you have to make a cast part lighter and you instruct the factory to mill the casting (rather than authorizing a new casting which you would have to pay for from your budget), the cost of poor quality because of the exposed porosity is now a manufacturing problem rather than an engineering problem? Did you know that the correct solution of redesigning the casting mold for a thinner part may not be possible because you might not have a realistic allowance for movement of the mold core without breaking through your thinness completely?

Of course you knew. You’re too smart to work in a factory.

End of the month

End of the month is traditionally a day when we try to ship everything that we possibly can so as to post the highest possible dollar value of shipments for the month. It can be quite hectic. But there is an even stronger tradition in these parts of hunting deer after Thanksgiving–and that’s not limited to men. C.M., the shipping supervisor, is out in those hills, too.

Last week I was asked to help out in shipping today due to C.M.’s absence and I was expecting a horrible day. But it was pretty uneventful. Tomorrow will probably be horrible. Sorry, but it will. The first of the month I have to cram out as many reports as I can, and one of the harder ones to put together requires some input from the people who are off hunting to do properly. Also, something I did today wasn’t documented as desired so they want me to go back and document it tomorrow.

But, today really wasn’t bad, and I am glad for that. There is this one shipment which is not going to be ready to ship until late today which we have instructions to ignore the usual, picky process for this customer and give the shipment to a special pickup late tonight. The trucker who picks up tonight is going to bring the freight to our usual truckers tomorrow. We are doing this hocus-pocus so that we can say we shipped more stuff in November. It’s dumb and it is going to cause us more work. But, today, it was pretty harmless for me.

Poisoned apple

If Germans–and in particular Opel employees–are as upset by GM’s decision to keep Opel as the NYT makes it seem, GM would be better off selling it. It’s extremely difficult to keep a competitive edge with resentful employees.

My guess, though, is that GM can still leverage Opel’s talent and market if they proceed well. What’s really telling is that people have so little confidence in GM that they would be upset by GM keeping a company in its roster. Usually the resentment comes after the announcement of a sale. I don’t believe anybody has a deep resentment about GM keeping Opel per se, but to express such a sentiment shows an extremely low confidence in GM’s overall ability to survive. You would rather be owned the the Russian state than by GM? Desperate indeed.

Recovery

The recession is over. This is how I know:

  1. Certain product lines that died when things got bad are picking up. Now that we finally have our sales forecast adjusted to a realistic level, it’s too low. Customers are getting exceptionally long lead times for items they waited until the last minute to order. No plan, no components; no components, no tools.
  2. After spending about nine months on the ground, as far as work is concerned, I have flown twice within two months’ time. Not for any particularly good reason either time, and especially this last time. The travel restrictions are easing (unofficially).
  3. We are hiring. Temporary workers. Just for November and December.

While I don’t seriously beleive that all the world’s troubles are behind us–and might even suggest that nothing is more dangerous than a bomb that hasn’t gone off yet–if you a reporter you may feel free to report this a conclusive absolute proof that we have had a total recovery.